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TERMS & CONDITIONS

Last updated: 6th October 2025

 

Welcome to www.lumeraclinic.co.uk (the “Website”), operated by Lumera Clinic (“we”, “our”, or “us”).
By accessing or using this Website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.
If you do not agree with any part of these terms, please do not use this Website.

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1. ABOUT US

Lumera Clinic, First floor, 377 Edgware Road, W9 3UA
Email: hello@lumeraclinic.co.uk
Website: www.lumeraclinic.co.uk

We are a UK-based clinic providing non-surgical aesthetic, skincare, and wellness treatments.

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2. USE OF THE WEBSITE

By using this Website, you confirm that you are:

  • At least 18 years old, and

  • Legally capable of entering into a binding contract.

You agree to use this Website only for lawful purposes and in a manner that does not infringe on the rights or restrict the use of the site by others.
You must not:

  • Upload or transmit harmful or malicious code

  • Attempt to gain unauthorised access to the Website or its servers

  • Use the site to distribute unsolicited marketing materials

We reserve the right to restrict or terminate access if these terms are violated.

 

 

3. MEDICAL DISCLAIMER

The information provided on this Website is for general informational and educational purposes only.
It is not a substitute for professional medical advice, diagnosis, or treatment.
Before undergoing any treatment, you must attend a consultation with a qualified practitioner to determine suitability and discuss possible risks.

If you have any health concerns, please consult a medical professional before booking or undertaking a procedure.

 

 

4. APPOINTMENTS AND CANCELLATIONS

Appointments can be made online, by phone, or via email.
By booking, you agree to our clinic’s appointment and cancellation policies, which may include:

  • Deposits: Some treatments require a non-refundable deposit to secure your booking.

  • Cancellations: We kindly request at least 48 hours’ notice for cancellations or rescheduling.

  • Late Arrivals: Arriving late may result in a shortened appointment or rescheduling.

  • No Shows: Missed appointments without notice may result in a charge or forfeited deposit.

Specific policies may vary by treatment — please check your booking confirmation for details.

 

 

5. PAYMENT TERMS

Treatment prices are displayed on our website or provided during consultation.
All prices are in GBP (£) and inclusive of VAT unless stated otherwise.
Payment is due at the time of booking or appointment.
We accept major credit and debit cards, and other payment methods as available.

We reserve the right to update prices at any time. Pricing changes will not affect confirmed bookings.

 

 

6. RESULTS AND GUARANTEES

Individual results vary.
While our practitioners use clinically approved products and techniques, outcomes depend on factors such as skin type, age, and lifestyle.
No treatment result can be guaranteed, and multiple sessions may be required for optimal results.

Before-and-after images shown on the Website are for illustrative purposes only.

 

 

7. INTELLECTUAL PROPERTY

All content on this Website — including text, images, graphics, videos, and logos — is the property of Lumera Clinicunless otherwise stated.
You may not copy, reproduce, distribute, or use any content from this Website without prior written permission.

You may, however, download or print portions of content for personal, non-commercial use.

 

 

8. LINKS TO OTHER WEBSITES

This Website may contain links to third-party websites.
These links are provided for convenience only, and we do not endorse or accept responsibility for the content, accuracy, or privacy practices of any external sites.

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We encourage you to review the terms and privacy policies of any external websites you visit.

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9. LIMITATION OF LIABILITY

While we strive to ensure the information on this Website is accurate and up to date, Lumera Clinic makes no guarantees regarding its completeness or reliability.

To the fullest extent permitted by law, we are not liable for:

  • Any direct, indirect, or consequential loss or damage arising from the use (or inability to use) this Website or its information;

  • Errors, omissions, or inaccuracies in website content;

  • Damage caused by viruses, malware, or other harmful components transmitted via the Website.

Your use of this Website is entirely at your own risk.

 

 

10. INDEMNITY

You agree to indemnify and hold harmless Lumera Clinic, its staff, and affiliates against any claims, damages, or expenses arising from your breach of these Terms or misuse of the Website.

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11. PRIVACY

We take your privacy seriously.
Our use of personal data is governed by our Privacy Policy, which forms part of these Terms.
By using this Website, you consent to the collection and use of your data as outlined in that policy.

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12. COOKIES

This Website uses cookies to improve functionality and user experience.
For more information, please review our Cookie Policy.

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13. CHANGES TO THESE TERMS

We may update or modify these Terms & Conditions at any time without prior notice.
Any changes will be posted on this page with the updated “Last updated” date.
Continued use of the Website after changes means you accept the revised Terms.

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14. GOVERNING LAW

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the English courts.

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15. CONTACT US

If you have any questions about these Terms, please contact us:
Email: hello@lumeraclinic.co.uk

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