FREQUENTLY ASKED QUESTIONS
We are based in 377 Edgware Road, W2 1BT. Full directions are provided when booking your appointment.
The clinic is open Monday to Saturday, 11:00 AM – 8:30 PM. Occasionally, we open Sunday slots. Evening appointments are available to suit busy schedules subject to availability.
Appointments can be booked via our website, Instagram “Book Now” button, or by sending us a direct message. You can also WhatsApp or call us. Advance booking is recommended to secure your preferred time.
We work strictly on an appointment-only basis due to our busy schedule and because we are often working from other locations for private clients and clinic days. Booking in advance ensures we can accommodate you at a time that suits.
Yes. Luméra Clinic operates a strict 18+ policy for all aesthetic treatments. If you appear under the age of 18, you may be asked to provide valid photo ID before treatment can proceed.
Yes. All new clients require a consultation before treatment to assess suitability, discuss options, and ensure safe, tailored results.
There are several side roads locally that offer pay-and-display parking. It is important to note that this is Central London, so sometimes these spaces are taken. Alternatively, there is a car park 5 minutes away on Church Street. After 18:30 and on weekends, parking is permitted in most residents bays and single yellow line.
Absolutely. Many of our treatments are suitable for both men and women, and results are always tailored to individual goals.
Avoid alcohol, blood-thinning medications (unless prescribed), and strenuous exercise 24 hours before your appointment. Specific preparation advice will be provided for your chosen treatment.
Yes. Aftercare varies depending on your treatment, and full instructions will be given at your appointment. Following this guidance is essential for the best results.
For safety and insurance purposes, guests and children are not permitted in the treatment room, but they can wait for you in the waiting area.
We accept cash, card and bank transfer.
Unfortunately we do not offer any finance or payment plan options.
Most aesthetic treatments are not suitable during pregnancy or breastfeeding. Please inform your practitioner, and we can recommend safe alternatives or defer your treatment.
Yes. Luméra Clinic operates a strict 18+ policy for all aesthetic treatments. If you appear under the age of 18, you may be asked to provide valid photo ID before treatment can proceed.